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Warranty Information — New & Used Pianos

Your happiness with the piano you purchase is important to us! That’s why all new pianos sold at Classic Pianos come with a manufacturer’s warranty and the majority of our used pianos come with an in-store warranty as well.

In addition, all our new and used acoustic pianos carry our Five-Star Trade-Up Policy. If for any reason you decide your original piano wasn’t right for your needs or if you’re ready to upgrade your piano, you can trade it back to us and receive 100% full credit of the original purchase price – so long as the next piano purchased is of equal price or higher.

Digital pianos can be traded back to us within two years with a 100% full credit of the original purchase price so long as the next piano purchased is of equal or greater value.

Player pianos or pianos with digital components also carry our Five-Star Trade-Up Policy. If for any reason you decide your original piano wasn’t the right piano for your needs, or if you choose to upgrade to a different piano, then you can trade it back to us and receive 70% full credit of the original purchase price – so long as the next piano purchased is of equal price or higher.

To receive a copy of our manufacturer’s warranties or to schedule warranty or service requests, call us at 303-777-2636 or contact us.

Monday – Friday: 11am – 5:30pm | Saturday: 10am – 5pm | Closed Sundays