Classic Pianos’ Five-Star Trade-Up Policy
Your purchase is an investment for generations to come – buy with full confidence.
We’re proud to offer our Five-Star Trade-up Policy because investing in a piano brings lifelong joy to individuals and families. This valuable policy means that your investment will develop hand-in-hand with your own musical appreciation.
No matter if your children’s skills advance to a high level or if your own capabilities change as an adult, our trade-up policy ensures that your needs will be fully met. Our trade-up policy applies to new and used pianos, as well as acoustic and digital models. Foster your family’s love of music while protecting your investment!
How our Five-Star Trade-Up Policy works
Find a piano you’ll love for a lifetime – no strings attached.
Even though you’ve found a beautiful piano you love, your needs might change over the years. With our trade-up policy, you’ll have the flexibility to trade in your current piano for store credit that can be applied to a new, or used, in-stock piano of equal or greater value. The amount of your value and the length of your policy is determined by the type of piano originally purchased:
- Acoustic Pianos: Lifetime 100% Trade-up Policy
Receive store credit for 100% of your original purchase, at any time in the future.
- Digital Pianos: Two-year 100% Trade-up Policy
Receive 100% store credit within two years of purchase date.
- Player & Silent Pianos: Lifetime 70% Trade-up Policy
Receive store credit for 70% of your original purchase, at any time in the future.