Five-Star Piano Trade-Up Policy

Classic Pianos’ Five-Star Trade-Up Policy

Your purchase is an investment for generations to come – buy with full confidence.

We’re proud to offer our Five-Star Trade-up Policy because investing in a piano brings lifelong joy to individuals and families. This valuable policy means that your investment will develop hand-in-hand with your own musical appreciation.

No matter if your children’s skills advance to a high level or if your own capabilities change as an adult, our trade-up policy ensures that your needs will be fully met. Our trade-up policy applies to new and used pianos, as well as acoustic and digital models. Foster your family’s love of music while protecting your investment!

HERITAGE

How our Five-Star Trade-Up Policy works

Find a piano you’ll love for a lifetime – no strings attached.

When you purchase a piano from Classic Pianos, you’ll enjoy the freedom and flexibility to trade it in and receive a store credit to be applied to a new, in-stock piano of equal or greater value. The amount of your trade-in value and the length of your policy are determined by the piano you purchase:

Acoustic Pianos — Lifetime 100% Trade-up Policy
At any point, trade in your model to receive a store credit for 100% of your original purchase.
Digital and Hybrid Pianos — Two- and Five-Year 100% Trade-up Policy
Within two years of your piano’s date of purchase, trade it in for a 100% store credit on any piano of greater value. Within five years of your piano’s date of purchase, trade it in for a 100% store credit on any piano double in value.
Silent, TransAcoustic, and Disklavier Pianos — Two-Year 100% and Lifetime 70% Trade-up Policy
Within two years of your piano’s date of purchase, trade it in for a 100% store credit on any piano of greater value. At any point after that, trade in your piano and receive store credit for 70% of your original purchase.