Piano Customer Testimonials | Verified Customer Reviews

Great Insight and Knowledge

“I was in the market for a piano and stopped by the store. I was helped by Bob who provided great insight and knowledge of pianos. He explained how they differ and showed me a variety of pianos. I went back on several occasions and other salespeople were very helpful. The 100% trade-in value was a nice perk. Delivery was on time and very professional. Would purchase from them again.”

— Douglas Bessette

Always Happy to Help

“Some of the kindest people I’ve met! Staff is always happy to help, and their pianos are unbeatable. If you are ever in the market for a new acoustic or digital piano, this is definitely the best place in Colorado to get one.”

— Motya Mer

Lovely Recital Hall

“We went here for my children’s piano recital. They have a lovely recital hall with a wonderful sounding piano. While there were browsed the store. Kind and knowledgeable staff.”

— Deborah Cortez

Good Information

“I purchased Yamaha Piano a year ago…Bob gave me good information about the piano, I am still happy with my purchase. Everytime I call them, they are always friendly and helpful. Thank you”

— Musu D

Great Selection and People

“Great selection and people. When I was looking for a piano they provided the right amount of alone time to play whatever instrument I wanted and helpful suggestions about what I might like. The purchase was painless, especially for something that cost more than my car.”

— Richard Fitzgerald

Fantastic Service

“Fantastic service, selection and appreciated the valuable advice and knowledge provide by our salesman, Don. We never felt pressured or hunted down during our walk through the showroom unlike the car salesman feel of another store. My son fell in love with a piano here and the whole purchase process was seamless. We do not hesitate in recommending this place for your next piano purchase.”

— Teresa T

Reviews From Google Customers

Yashu Gou ★★★★★ in the last week
Best service!
Amy Rauert ★★★★★ in the last week
Dennis was very professional, helpful, and was able to answer all of my questions. The selection I was hoping to find was there, and more! I haven't made a purchase yet, but plan to after the amazing experience today. Thank you!
Bruce Heldt ★★★★★ a week ago
On a scale of 1 to 5, I'd give Classic Pianos and Fred Riley a 10 if I could.
I bought a Bosendorfer 200 CS from Classic Pianos, with Fred's assistance, in 2015, after spending an entire afternoon trying it out and mulling it … More over. It was a wonderful, pressure free experience, especially considering the competitive but still significant price of the piano. (I had done my research prior to arriving at the showroom and immediately loved the piano.)
So when I was recently thinking about trading in my now nine-year old Bosendorfer for a Yamaha S series piano with a Disklavier system installed, the first place I checked was Classic Pianos. And lucky me, they had one at just the right price! Prior to checking out the piano in person, I had done my homework to determine that the asking price was fair. And thanks to Classic Piano’s Five Star Trade-Up Policy, I knew I wouldn’t have to haggle over the value of my trade-in.
When I showed up to check out the piano, Fred remembered me!
Since I was so specific about what I was looking for, Fred showed me the piano, answered a few questions, gave me a brief intro to the piano, and then left me to try it out on my own. No pushy sales pitch, just an exchange of informative questions and answers, a sharing of useful information, and regular checking back to see if I had any more questions.
After playing the Yamaha for several hours at their showroom, I still wasn't sure about trading in my familiar and beloved Bosendorfer. I was also concerned that the acoustics of the showroom were so different from my home that I wasn’t getting a proper preview of what the Yamaha would sound like at home. Then Fred offered to let me try out the Yamaha in my home, where I could do a direct comparison of the two pianos in the actual sound environment in which I would play them!
My ultimate decision to buy the Yamaha was difficult, but thanks to the opportunity to hear the two pianos side by side in my own living room, and get input from friends, I was able to feel confident that I had made the right decision.
Jen Farley ★★★★★ 2 months ago
Classic Pianos held a great Master Class this past Sunday, followed with a piano concert. The pianist, Darin Niebuhr, gave a memorable performance with a compendium of very diverse pieces. It was a breath of fresh air listening to such … More a talented concert pianist in Darin, and Bob Baker, the manager of Classic Pianos, organized this event beautifully. Bob and his friendly staff made this a great time!
Being an amateur classical pianist, it was a treat. So appreciated! Thanks to everyone at Classic Pianos Jen Farley
Kellie Johannik ★★★★★ 3 months ago
I have had the great honor and pleasure of working with Bob Baker at Classic Pianos for decades. He is a gem. He and the team at Classic assist teachers and students with not only the purchase of quality instruments, but through a dedication … More to children and music education. Bob and Classic provide pianos at minimal cost for events in the community to give children the opportunity to perform in many different venues and purposes. As well, Bob helps teacher's students find appropriate pianos for their specific needs and budgets. Bob listens to what you need and provides pathways for achieving the goals. I can't recommend him and Classic Pianos enough.Kellie Johannik MA
Emily Nestman ★★★★★ 3 months ago
Working with Classic Pianos on our recent upgrade was so easy, I almost can't believe it. While deciding between a baby grand and an upright, Mark went above and beyond to make sure we ended up with the perfect instrument for our needs … More and the space constraints since we live in a historic home. He came to our house with paper templates, let us into the showroom after-hours to see pianos in person, and provided us with a loaner piano while we waited for our model to arrive. We are absolutely thrilled with our new piano and couldn't recommend Classic Pianos more. 5 stars!
Lisa Downing ★★★★★ 4 months ago
Bob Baker and Classic Pianos of Denver have always been so amazing! I am an international concert pianist, a talent agent and was a private piano instructor for 45 years. Every piano I've purchased has been through Bob Baker. Everyone … More at Classic Pianos is professional and supportive. I always feel like I receive the best deals and the best instruments from Classic Pianos of Denver. If you're looking for a new instrument, you'll never go wrong with Bob Baker!
Daniel Raymer ★★★★★ 5 months ago
Sold my piano to Classic Pianos. Excellent experience; I wish every company was run so professionally.
Patrick Parkinson ★★★★★ 5 months ago
If you’re looking for a piano in the Denver area, look no further. I didn't have much of an understanding of what I was looking for in my first piano but the team at Classic Pianos was incredibly accommodating, taking as much time … More and care as needed to educate me on the process and the different options. No detail was left out. Their lifetime trade-up policy is one of a kind and shows a true dedication to the music community in Denver. I left with an amazing piano that fits my needs, connections to highly recommended instructors in my neighborhood, and even an option to switch piano colors if I didn’t like it once in the home. One of the best purchasing experiences I’ve ever had and loving the piano so far. Cannot recommend enough. Big shoutout to Mark, Bob, Stacy and team for all the help!!

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Fantastic Learning Experience

“My wife and I were completely new to the piano world when we came in the door. Bob was very patient and helpful in showing us our options and educating us on different pianos. We chose a Yamaha U3, which we’ve had in our house for about a month now – we absolutely love it. We are also both taking lessons from Joe at Classic, and we’re having a fantastic learning experience. Even though it hasn’t been very long, it is hard to imagine going back to NOT having music in the house!”

— SK

First Choice of Where To Go For a Piano

“This is a first choice of where to go for a piano. There is a great selection in the showroom, they will give you all the information you want, and leave you alone for as long as need to make a decision. Checkout and delivery, just as smooth and professional as you would expect.”

— Jennifer Yalcin

I highly recommend Classic Pianos!

“I came into Classic thinking I wanted to buy a used baby grand. With Bob Baker’s expertise, we ended up with a fantastic new piano that we are thrilled with! What a treat to listen to Bob “sampling” each of the pianos! They have been very responsive to all of my follow up questions and needs. I love the 100% trade in/trade up program.”

— Holly Larson

INCREDIBLE SELECTION

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Knowledgeable staff and spacious showrooms
We are devoted to bringing the joy and power of music to families in the Pacific Northwest by representing only brands we know and trust at price points that fit any budget. Plus, our solid financing options and excellent Five-Star Trade-up Policy provide support and peace of mind so your purchase will be worry-free.

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