All our used acoustic pianos are carefully inspected and brought to maximum playability before they are available for sale. Each of them carries our Five-Star Lifetime Trade-Up Policy. If for any reason, you decide the used piano you purchase isn’t the right one for your needs, or if you choose to upgrade to a different new or used piano, you can trade it back to us. You’ll receive 100% full credit of the original purchase price so long as the next piano purchased is of an equal amount or higher. When traded back to us, the value of your used piano will never depreciate.